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Tips and updates to keep you informed and ahead

The Try-Before-You-Buy Chat Playbook: Samples and Trial Sizes That Convert to Full Size

The Try-Before-You-Buy Chat Playbook: Samples and Trial Sizes That Convert to Full Size Skincare, fragrance, supplements, coffee, and pet food Read more

AI chatbot Sales

The Personalized Product Chat Playbook: Custom Orders Without the Costly Mistakes

The Personalized Product Chat Playbook: Custom Orders Without the Costly Mistakes Engraved jewelry, monogrammed leather, custom pet portraits, personalized supplements, Read more

AI chatbot Sales

The Big-Ticket Chat Playbook: Selling High-Consideration Products Without a Showroom

The Big-Ticket Chat Playbook: Selling High-Consideration Products Without a Showroom A shopper buying a phone case decides in seconds. A Read more

AI chatbot Sales

The Send-It-As-A-Gift Chat Playbook: Gifting That Arrives Right, Every Time

The Send-It-As-A-Gift Chat Playbook: Gifting That Arrives Right, Every Time Buying a gift online is a different purchase from buying Read more

AI chatbot Sales

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AI Chatbot Implementation

The Gift-Finder Playbook: Winning Holiday Shoppers With Conversational Guidance

The Gift-Finder Playbook: Winning Holiday Shoppers With Conversational Guidance Every December, ecommerce stores run into the same wall: a tidal Read more

Insights Marketing Tools Sales
AI Chatbots for Travel and Hospitality: Automate Bookings and Guest Support

The 14-Day Trial Is a Graveyard: A Chat Playbook for Trial-to-Paid Conversion

The 14-Day Trial Is a Graveyard: A Chat Playbook for Trial-to-Paid Conversion Here is the uncomfortable arithmetic of trial-to-paid conversion: Read more

AI chatbot Insights Sales
AI Chatbots for Restaurants

The Cancel Button Is a Conversation Waiting to Happen

The Cancel Button Is a Conversation Waiting to Happen Subscription churn is the quietest tax in ecommerce. It never shows Read more

Automation Insights Sales
10 “Best AI Chatbot” Roundups — Here’s What They Get Right (and What They All Miss)

Browse Abandonment: Chasing the 97% Who Never Add to Cart

Browse Abandonment: Chasing the 97% Who Never Add to Cart Ecommerce has a cart abandonment obsession. Everyone is optimizing checkout Read more

AI chatbot Marketing Tools Sales
Train Your AI Chatbot To Match Your Brand Voice

Sign Nothing Until You Ask These 12 Questions: A Founder’s AI Chatbot Buyer Guide

Sign Nothing Until You Ask These 12 Questions: A Founder’s AI Chatbot Buyer Guide Every founder who has ever bought Read more

AI chatbot Insights
AI Chatbots for Real Estate:

The Dead-Lead Goldmine: A Chat-First Playbook for Reactivating Dormant Customers

The Dead-Lead Goldmine: A Chat-First Playbook for Reactivating Dormant Customers Lead reactivation is the most under-invested growth channel in ecommerce. Read more

AI chatbot Sales
AI Chatbots for Nonprofits: Engage Donors and Streamline Communication

The Conversational Welcome Series: How to Turn New Subscribers Into First-Time Buyers

The Conversational Welcome Series: How to Turn New Subscribers Into First-Time Buyers A new subscriber is not a customer. They Read more

Marketing Tools Popups
AI Chatbots for Nonprofits: Engage Donors and Streamline Communication

Stop Guessing: A Founder’s Playbook for A/B Testing Your Chat Scripts

Stop Guessing: A Founder’s Playbook for A/B Testing Your Chat Scripts Every store A/B tests its landing pages, its headlines, Read more

Insights Marketing Tools
AI Chatbots for Marketing Agencies

The Second Sale: Using Chat to Turn One-Time Buyers Into Repeat Customers

The Second Sale: Using Chat to Turn One-Time Buyers Into Repeat Customers Most ecommerce growth plans are obsessed with the Read more

AI chatbot Insights
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